Kelvin Noy – Emerson Process Management

We couldn’t do or negotiate mobile without Tam Tam: in a market that is so fast, their knowledge makes it essential to have them on board.

Kelvin Noy - Director Indirect Materials & Services - Emerson Process Management

“We organise e-auctions, bidding down on different lots to get better prices. Tam Tam consultants help us put together the template that bidders fill out so we get what we want in a uniform way.  It is very confusing, and telecom operators have amazing marketing people. Every country is different. It seems as if every vendor is trying to sell us something else. Tam Tam evaluate the offerings in a clear and concise way, with recommendations explaining why.

Once the contracts are signed, the Tam Tam team makes sure that what we pay is what we agreed. The telecom billing systems are so complex that they should be constantly monitored. Our Tam Tam telecom consultant leads us through this process in an objective way.

We have a long history with and a high level of trust in Tam Tam. We couldn’t do or negotiate mobile without Tam Tam; in a market that is so fast, their knowledge makes it essential to have them on board.

In the last 24 months we, in conjunction with Tam Tam, have tightened $4.5m of telephony spend over 16 European countries, resulting in $1.4m of savings (31% on average).

Together with Tam Tam, we rid ourselves of the bad contracts. After all these years, amazingly I can still report high savings to my CFO.”