INDEPENDENT | ADVISOR | TECHNOLOGY EXPERT

SHARP | FAST | TO-THE-POINT

Quotes

For many years Tam Tam Consulting has assisted Adecco with the benchmarking and auditing of its mobile contract. Because the mobile market landscape is constantly evolving, we thought it was logical to explore the market and launch an official RFP. Tam Tam Consulting assisted Adecco in the entire process, from identification of the IT, HR and procurement requirements towards the preparation of the RFP document, negotiations and screening of the final contract. With this, Adecco realized a saving of 50% on its mobile contract, while the available mobile data for the employees was increased from 2GB to 5GB and high service levels were maintained.

Jeroen Van Ryckeghem
Manager Facilities & Procurement - Adecco Belgium

Tam Tam Consulting is a true partner. They did not only stick to advising us but also concretely implemented the proposed initiatives. A task which, seen the complexity of our business and organisation, was done meticulously and within the predetermined timeframe.

Didier Generet
Head of global IT Infrastructure & Services - UCB

My major challenges? As an IT Operations Manager, these are straightforward:
finding the right supplier and network solution, staying within budget, and making sure the solution is implemented as agreed upon. Tam Tam Consulting addressed all my challenges and gave me peace of mind.
They seamlessly managed our project from start to finish, leaving no loose ends and taking full responsibility every step of the way.

Bart Vandersteene
IT Operations Manager - Beaulieu International Group

Working with Tam Tam Consulting was ultra-convenient. Their added values lie in their specific niche experience, their independent advice, and the professional way they handle things. Their clear analysis, advice and proposed solution definitely met our objective. Not only did they ensure our IT services were fast, qualitative, agile, and up to speed with the latest technology, but they have also provided us with the necessary tools and guidance regarding future implementations. Having a sustainable eConnectivity is crucial for UCB so we can continue to focus on our core purpose: helping patients all over the world.

Didier Generet
Head of global IT Infrastructure & Services - UCB

Tam Tam Consulting has both. Technical expertise and a deep understanding of the contractual side. Especially their last mile discussions with the provider were key to sort out open technical and procurement aspects. By asking the right questions, they made sure we ended up with a solid, agile and cost-effective solution to keep our business moving forward.

Ciska Vandendriessche
Global Category Manager Indirect Spend - Beaulieu International Group
Wout Miechielssens
Group Procurement Director - Beaulieu International Group

Highly effective. That’s how I would describe the partnership with Tam Tam Consulting. With their independent expertise, structured project approach, and open communication they supported us in laying a solid foundation for future.

Ciska Vandendriessche
Global Category Manager Indirect Spend - Beaulieu International Group
Wout Miechielssens
Group Procurement Director - Beaulieu International Group

It has been a real pleasure working with Tam Tam Consulting over the years. Their expertise, strong preparation and professionalism truly made the difference and contributed to excellent results.

Iuliana Manea
Director, Global Strategic Partners & Vendor Management
Group IT Strategy, Sourcing & Transformation

Dankzij de grondige expertise en doordachte aanpak van Tam Tam Consulting verliep onze telecomaanbesteding vlot en volledig volgens plan.

Elio Berardocco
Diensthoofd / head of purchasing department - Universiteit Antwerpen

Tam Tam Consulting stands for pragmatic advise on IT strategy & sourcing with great value-for-price delivery. So highly recommended.

Steven Vandamme
CIO - Mateco

We value our ongoing collaboration with Tam Tam Consulting. Their expertise, sound preparation, and professional standards have allowed us to offer a truly integrated sourcing and legal solution.

Erik Valgaeren
Advocaat - Stibbe BV/SRL

The consultants from Tam Tam Consulting empowered us to elevate our network strategy, delivering sharp insights, flawless vendor selection and a future‑ready SD‑WAN partnership that drives our business forward.

Niels Van Yperen
Infrastructure & Operations | Enterprise Technology Services - FrieslandCampina

Testimonials

Beaulieu International Group shapes sustainable future with managed SD-WAN

Beaulieu International Group (B.I.G.) chose to work with Tam Tam Consulting to review their network infrastructure to maintain their competitive edge and support their growth strategy and long-term vision. B.I.G. chose Tam Tam Consulting for their subject matter expertise, independent, non – supplier linked advice and proven methodology to objectively compare different offerings.

By Bart Vandersteene (IT Operations Manager) and Ciska Vandendriessche (Global Category Manager Indirect Spend) and Wout Miechielssens (Group Procurement Director)

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UCB opts for agile, sustainable eConnectivity to ensure future growth

UCB chose Tam Tam Consulting as their preferred advisory partner. They have relied on our unique expertise as independent technology advisor to make their eConnectivity future-proof. Keeping UCB’s purpose of creating value for patients worldwide at the forefront, Tam Tam Consulting created a sustainable, agile eConnectivity to support the needs of their evolving business.

By Didier Generet (Head of global IT Infrastructure & Services at UCB)

Read full story

Customer cases

Global Healthcare company

Projects

  • Sourcing initiative to detect cost saving opportunities deploying a centralized model of SIP services across the EMEA region; the project was split in two separate tracks: inbound call traffic focusing on technical requirements and self-care portal capabilities and outbound call traffic allowing supplier consolidation, a redundant data center setup and a shift away from traditional legacy infrastructure
  • Pan-European mobile tender; from defining the right tactical approach until reaching out to global suppliers to explore the benefits of a framework agreement and harmonizing in-country mobile contracts
Medical Corporation operating in EMEA

Projects

  • Communication Platform; Guidance in tender process to build a managed UC&C solution based on Teams and centralized SIP trunking. Migration from legacy Skype for Business and existing legacy PBX solutions
  • SD-WAN; Guidance in sourcing process from A till Z from a hybrid network to fully managed SD-WAN
  • LAN; Negotiating a fully managed LAN contract (switches, WLAN access points, controllers and all related solutions to manage and monitor all these devices). Focus on clear R&R for multiparty structure (Customer, LAN management party, Security management party)
  • Procurement; Extensive procurement track for SDWAN-UCC resulting in a custom written MSA and corresponding schedules
  • Migration; Assistance in migration to the new SDWAN solution. Safe guarding business case and managed technical solution
Multinational active in spare parts logistics

Projects

  • ICT Monitoring Managed Services ; Guidance in sourcing process from A till Z. Covering both infrastructure services monitoring and application monitoring in a full agile DEVOPS environment. Scope all regional datacenters (EU&US) both on-premise as cloud (GCP) and remote sites infrastructure services (WAN,LAN, …)
Multinational active in logistics

Projects

  • Telecom Expense Management; Quarterly reporting & consultancy advice, Invoice checks, Optimisation detection, Contract benchmarks, Create cost awareness, Ad-hoc consultant support
  • Mobility; Mobile policy, Enforcement, Framework for eligibility & cost model, Support model, BYOD strategy
  • Mobile; Guidance in tender process, Requirement setting, Write RFP, Negotiations with suppliers, Business case, Contracting
  • Communication Platform; Guidance in tender process to build a global managed UC&C platform to replace end-of live in-house platform, Integration with existing collaboration environment (Skype for Business), Creating blueprints by site & user profiling, Technical workshops to optimise design and cost-effectiveness
  • WAN; Guidance in sourcing process from A till Z, Covering 85 sites worldwide, From self-service to fully managed WAN, Upgrade path towards SD-WAN in contract
  • Migration assistance: jumping in the implementation process after an initial difficult start of the migration project, Guarding over the agreed business case and contractual items, implement technical aspects as agreed and steer an improvement plan to bring back the project on the rails